Bdbazzi Privacy Policy — Our Commitment to Protecting Your Data

Bdbazzi ("we", "us", "platform") is deeply committed to your privacy. This Privacy Policy ("Policy") explains what information we collect when you use our website or mobile app, how we use it, and how we keep it secure.

This policy is part of our Terms & Conditions connected and effective together. By using bdbazzi, you agree to this Privacy Policy.

This policy has been developed in accordance with Bangladesh's Digital Security Act and international data protection standards (GDPR-inspired). Your trust is our most valued asset.

The following types of information are collected when you register and use bdbazzi:

Bdbazzi collects information in several ways. Each method is transparent and carried out with your consent:

• Directly from you: When filling out the registration form, uploading KYC documents, providing payment details, or contacting customer support.
• Automatically: When you use the platform, device and usage information is collected via cookies, log files, and tracking technologies.
• From Third Parties: Transaction verification data from payment processors (bKash, Nagad, Rocket) and KYC information from identity verification service providers.
• Social Login: If social media login is introduced in the future, basic profile information will be retrieved from the relevant platform.

Collected information is used solely for the following purposes:

• Account Management: Ensuring registration, login, and account security.
• Identity Verification (KYC): Age verification, anti-money laundering, and legal compliance.
• Payment Processing: Processing deposits and completing withdrawals.
• Customer Support: Responding to your questions, complaints, and support requests.
• Fraud Prevention: Detecting unusual activity and keeping the platform secure.
• Service Improvement: Analyzing usage patterns to improve platform quality.
• Personalization: Recommending games and offers tailored to your preferences.
• Legal Requirements: Complying with legal directives issued by government or regulatory authorities.

Bdbazzi shares your information with third parties only in the following limited circumstances and under strict conditions:

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
• KYC Verification Services: With licensed third-party identity verification service providers.
• Technology Infrastructure: Cloud hosting and cybersecurity partners — all operating under strict confidentiality agreements with us.
• Legal Authorities: When required by a court order or a lawful directive from a regulatory authority.
• Business Restructuring: In the event of a merger or acquisition, the new owner will be required to honor this same Privacy Policy.

To protect your data, bdbazzi employs the highest-grade security technologies in the industry:

• 256-Bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
• AES-256 Database Encryption: Stored sensitive data remains encrypted at all times.
• Two-Factor Authentication (2FA): Available as an additional layer of security.
• Firewall & Anti-Fraud Systems: Suspicious activity is detected and blocked in real time.
• Regular Security Audits: Regular audits conducted by independent cybersecurity experts.
• Access Control: Only authorized personnel have access to specific data.

Bdbazzi uses cookies on its website and app. Cookies are small text files stored on your device that help improve platform functionality.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and storing security tokens — the platform cannot function without these.
• Analytics Cookies: Which pages you visit and how long you stay, which features get used the most — this data helps us improve our service.
• Personalization Cookies: Remembers your preferred language and game categories.
• Security Cookies: Protects against CSRF attacks and other cyber threats.

Non-essential cookies can be disabled from your browser settings, though doing so may affect certain features.

As a bdbazzi user, you have the following rights over your personal data:

• Right to Know: You may request to know what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
• Right to Data Portability: You may request an export of your data in a standard, portable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise these rights support@bdbazzi.bet. We aim to respond within 30 business days.

We retain data only for as long as necessary. Retention periods vary by data type:

Once the retention period expires, data is securely deleted or anonymized.

Bdbazzi strictly does not provide services to anyone under the age of 18. Our policy on this is:

• Age is verified at the point of registration and confirmed again during the KYC process.
• If it is found that a minor has created an account, it will be closed immediately.
• Any data found to belong to a minor will be deleted immediately.
• Parents are advised to use parental control software on any device their child may access.

If you believe a minor is accessing bdbazzi, please let us know immediately.

Bdbazzi may update this Privacy Policy as needed. For significant changes:

• A notification will be sent to your registered email or mobile number.
• A clear notification will be displayed on the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.

If you have any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

We take every concern seriously and work to resolve it as quickly as possible.